As a lawyer it can be daunting to be faced with an investigation as a result of a complaint made against you by a client or other party. Frequently it can be a simple case of miscommunication. You have rights as well as  obligations. Based on my experience as the Law Society's former investigation counsel, I can help guide you through the process. There are methods that can be created to achieve a win/win situation for you and the client complaining, as well as minimizing any negative impact on your professional practice.